Legal

Privacy Policy

Effective Date: August 7, 2026 · Last Updated: August 7, 2026

At The yrt., we believe privacy is an essential part of trust.

This Privacy Policy explains how The yrt. collects, uses, stores, protects, and discloses your personal information when you visit our website, complete a wellness assessment, create an account, purchase products or programmes, subscribe to our communications, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

The yrt. is a Philippine wellness platform that provides educational resources, structured wellness programmes, wellness products, and digital tools designed to support informed health and wellness decisions.

For the purposes of applicable privacy laws, The yrt. acts as the data controller for personal information collected through our website.

Information We Collect

Depending on how you use our website, we may collect the following categories of information.

Personal Information — this may include:

  • Full name
  • Email address
  • Mobile number
  • Shipping address
  • Billing address
  • Date of birth (where provided)
  • Account login information

Wellness Assessment Information — if you complete our assessment, we may collect information you voluntarily provide, including:

  • Height
  • Weight
  • Age
  • Wellness goals
  • Lifestyle information
  • Exercise habits
  • Sleep habits
  • Nutrition preferences
  • General health screening responses
  • Programme eligibility responses

Providing this information is voluntary. You may choose not to answer certain questions, although doing so may affect our ability to recommend suitable programmes or educational content.

Order Information — when placing an order we may collect:

  • Products purchased
  • Order history
  • Shipping information
  • Delivery status
  • Customer support interactions

Payment Information — payments are securely processed by third-party payment providers. The yrt. does not store complete credit card numbers, CVV codes, or other sensitive payment credentials on our servers.

Technical Information — when visiting our website we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookies
  • Analytics information

How We Use Your Information

We use your information to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Recommend wellness programmes based on assessment responses
  • Create and maintain your customer dashboard
  • Improve website functionality
  • Send order confirmations
  • Send shipping updates
  • Respond to enquiries
  • Improve educational resources
  • Prevent fraud
  • Maintain website security
  • Comply with legal obligations

Where permitted by law, we may also send educational newsletters, product updates, and promotional communications. You may unsubscribe at any time.

Health-Related Information

Some information you voluntarily provide may relate to your general health or wellness goals. We use this information solely to:

  • Personalise educational content
  • Recommend appropriate wellness programmes
  • Improve your customer experience
  • Maintain your dashboard and programme progress

The yrt. does not sell or rent health-related information to third parties.

Cookies and Analytics

We use cookies and similar technologies to improve your browsing experience. These technologies help us:

  • Remember preferences
  • Improve website performance
  • Analyse website traffic
  • Understand customer behaviour
  • Improve our educational resources
  • Measure marketing effectiveness

Our website may use services including:

  • Google Analytics
  • Meta Pixel
  • Shopify Analytics
  • Microsoft Clarity (if implemented)

You may disable cookies through your browser settings, although some website features may no longer function correctly.

Sharing Your Information

We only share information when necessary to operate our business. This may include:

  • Payment Providers — to securely process payments.
  • Shipping Partners — to deliver your orders.
  • Website Providers — such as Shopify and related infrastructure providers.
  • Marketing Platforms — where you have consented to receive communications.
  • Legal Authorities — where required by applicable law or lawful government request.

We do not sell your personal information.

Data Security

The yrt. implements reasonable administrative, technical, and organisational safeguards designed to protect your personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

While no method of internet transmission or electronic storage can guarantee absolute security, we continually work to maintain appropriate security measures.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders
  • Maintain customer accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Privacy Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of your information
  • Withdraw marketing consent
  • Request a copy of your personal data where applicable

Some requests may be subject to legal or operational limitations.

Third-Party Services

Our website may contain links to third-party websites or services. This Privacy Policy applies only to The yrt. website. We encourage you to review the privacy policies of any third-party services you visit.

Children’s Privacy

The yrt. website is intended for adults. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that information has been collected from a minor without appropriate authorisation where required, we will take reasonable steps to delete it.

International Visitors

If you access our website from outside the Philippines, your information may be processed in jurisdictions where our service providers operate. By using our website, you acknowledge that your information may be transferred and processed in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services. The updated version will be posted on this page together with the revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, you may contact us:

The yrt.
Email: care@theyrt.com
Website: theyrt.com

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